Claire Willis Mawson

Specialist Areas

Cruise, family holidays covering Europe, Med and Caribbean, plus weddings.

Deborah Sullivan

Specialist Areas

Short haul — city breaks, winter breaks, European destinations.

Janina Kantor

Specialist Areas

European destinations

Stacey Harris

Specialist Areas

Family beach holidays, tailor-made long haul, and city breaks.

Grahame Love

Specialist Areas

Long-haul holidays, Dream destinations, Unique European holidays, Cruises

TRAVEL AGENT · DAILY SCHEDULE

A Day in the Life

From the first alarm to the last email — a look inside how we craft extraordinary journeys for our clients, every single day.

6:00 AM

MORNING

Morning Routine

Exercise, coffee and plan the day ahead. A strong start sets the tone — clarity before the inbox opens.

7:00 AM

FAMILY

Breakfast & Family Time

Connect with family before the day kicks off. These grounding moments make the hustle worthwhile.

8:00 AM

COMMUTE

School Drop Off & Commute

Kids to school then head to the office. Prime time for travel podcasts and destination news.

9:00 AM

ADMIN

Admin, Emails & CRM Updates

Clear the inbox, log client notes and update bookings in the CRM. Organisation is the backbone of exceptional service.

9:00 AM

CORE WORK

Sales Quotes & Proposals

The heart of the day — building tailored travel packages. Every proposal is a unique piece of work, crafted around a client’s vision, budget and dream destination.

12:30 PM

BREAK

Lunch Break

Step away, recharge and reset. A proper break means a sharper, more creative afternoon.

1:00 PM

STRATEGY

Business Development

Catch up on business development — event and travel planning with suppliers, partners and destination management companies.

2:30 PM

SOCIAL

Social Media Planning

Posting, creating content and scheduling campaigns that inspire future travellers. Storytelling that converts.

3:30 PM

SALES

Follow Up Quotes & Enquiries

Respond to enquiries, follow up on open proposals and close bookings. This is where dreams become itineraries.

4:30 PM

REVIEW

Review Marketing & Prep for Next Day

Review all marketing performance and set priorities for the following day. End with a clear plan, never a question mark.

6:00 PM

NETWORK

Network & Training Events

Industry events, supplier evenings and training when applicable. The relationships built here open doors for every client.

10:00 PM

REST

Sleep

Rest well. Tomorrow there are more dreams to plan, more destinations to discover, more clients to delight.